{"id":577,"date":"2018-03-09T21:20:59","date_gmt":"2018-03-09T21:20:59","guid":{"rendered":"https:\/\/keithspecialty.wordpress.com\/?p=577"},"modified":"2019-12-27T22:11:16","modified_gmt":"2019-12-27T22:11:16","slug":"quality-service-over-money-thats-the-keith-specialty-store-difference","status":"publish","type":"post","link":"https:\/\/keithspecialty.com\/blog\/quality-service-over-money-thats-the-keith-specialty-store-difference\/","title":{"rendered":"Quality service over money"},"content":{"rendered":"\n

That’s the Keith Specialty Store difference<\/strong><\/p>\n\n\n

This past Saturday, I came into work shortly before closing time.  Jim, one of our guys, said “Business was pretty good today, but I talked one guy out of buying a pump and another guy from buying a furnace motor.”<\/p>\n

\n

This would be about $500 in sales.<\/p>\n

Maybe in some businesses Jim would be in trouble for turning away sales. That’s not the way we do business.  The thing is, he talked to them, found out the pump and motor wasn’t the real problem, sold them what they needed and saved them a bunch of money.<\/p>\n

Our staff does not work on commission.  There’s no incentive for our employees to oversell.  Quality service is selling the customer the products that are the best solution to their problem, not the most expensive solution.<\/p>\n

And that’s why we have multi-generational customers.  It’s part of our small hometown-attitude philosophy.   The same philosophy that has been built upon since M.H. Keith started the business in 1954 selling parts from a burlap sack on the floor.<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

That’s the Keith Specialty Store difference This past Saturday, I came into work shortly before closing time.  Jim, one of our guys, said “Business was pretty good today, but I talked one guy out of buying a pump and another guy from buying a furnace motor.” This would be about $500 in sales. Maybe in…<\/p>\n

Read More<\/a><\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[6],"tags":[],"yoast_head":"\nQuality service over money -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/keithspecialty.com\/blog\/quality-service-over-money-thats-the-keith-specialty-store-difference\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Quality service over money -\" \/>\n<meta property=\"og:description\" content=\"That’s the Keith Specialty Store difference This past Saturday, I came into work shortly before closing time.  Jim, one of our guys, said “Business was pretty good today, but I talked one guy out of buying a pump and another guy from buying a furnace motor.” This would be about $500 in sales. Maybe in...Read More\" \/>\n<meta property=\"og:url\" content=\"https:\/\/keithspecialty.com\/blog\/quality-service-over-money-thats-the-keith-specialty-store-difference\/\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/KeithSpecialty\/\" \/>\n<meta property=\"article:published_time\" content=\"2018-03-09T21:20:59+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2019-12-27T22:11:16+00:00\" \/>\n<meta name=\"author\" content=\"Dave Keith\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@keithspecialty\" \/>\n<meta name=\"twitter:site\" content=\"@keithspecialty\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Dave Keith\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/keithspecialty.com\/blog\/quality-service-over-money-thats-the-keith-specialty-store-difference\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/keithspecialty.com\/blog\/quality-service-over-money-thats-the-keith-specialty-store-difference\/\"},\"author\":{\"name\":\"Dave Keith\",\"@id\":\"https:\/\/keithspecialty.com\/blog\/#\/schema\/person\/96d65398e56fac09a6360cad9dc82391\"},\"headline\":\"Quality service over money\",\"datePublished\":\"2018-03-09T21:20:59+00:00\",\"dateModified\":\"2019-12-27T22:11:16+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/keithspecialty.com\/blog\/quality-service-over-money-thats-the-keith-specialty-store-difference\/\"},\"wordCount\":186,\"publisher\":{\"@id\":\"https:\/\/keithspecialty.com\/blog\/#organization\"},\"articleSection\":[\"About us\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/keithspecialty.com\/blog\/quality-service-over-money-thats-the-keith-specialty-store-difference\/\",\"url\":\"https:\/\/keithspecialty.com\/blog\/quality-service-over-money-thats-the-keith-specialty-store-difference\/\",\"name\":\"Quality service over money -\",\"isPartOf\":{\"@id\":\"https:\/\/keithspecialty.com\/blog\/#website\"},\"datePublished\":\"2018-03-09T21:20:59+00:00\",\"dateModified\":\"2019-12-27T22:11:16+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/keithspecialty.com\/blog\/quality-service-over-money-thats-the-keith-specialty-store-difference\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/keithspecialty.com\/blog\/quality-service-over-money-thats-the-keith-specialty-store-difference\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/keithspecialty.com\/blog\/quality-service-over-money-thats-the-keith-specialty-store-difference\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/keithspecialty.com\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Quality service over money\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/keithspecialty.com\/blog\/#website\",\"url\":\"https:\/\/keithspecialty.com\/blog\/\",\"name\":\"Keith Specialty Store - Information\",\"description\":\"We provide help to do it yourself\",\"publisher\":{\"@id\":\"https:\/\/keithspecialty.com\/blog\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/keithspecialty.com\/blog\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/keithspecialty.com\/blog\/#organization\",\"name\":\"Keith Specialty Store\",\"url\":\"https:\/\/keithspecialty.com\/blog\/\",\"sameAs\":[\"https:\/\/www.youtube.com\/user\/KeithSpecialtyStore\",\"https:\/\/www.facebook.com\/KeithSpecialty\/\",\"https:\/\/twitter.com\/keithspecialty\"],\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/keithspecialty.com\/blog\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/keithspecialty.com\/blog\/wp-content\/uploads\/2019\/11\/logo-art-240x160.jpg\",\"contentUrl\":\"https:\/\/keithspecialty.com\/blog\/wp-content\/uploads\/2019\/11\/logo-art-240x160.jpg\",\"width\":240,\"height\":160,\"caption\":\"Keith Specialty Store\"},\"image\":{\"@id\":\"https:\/\/keithspecialty.com\/blog\/#\/schema\/logo\/image\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\/\/keithspecialty.com\/blog\/#\/schema\/person\/96d65398e56fac09a6360cad9dc82391\",\"name\":\"Dave Keith\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/keithspecialty.com\/blog\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/8946f24ac2f5e13d115382ae2db25f29?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/8946f24ac2f5e13d115382ae2db25f29?s=96&d=mm&r=g\",\"caption\":\"Dave Keith\"},\"sameAs\":[\"http:\/\/keithspecialty.com\"],\"url\":\"https:\/\/keithspecialty.com\/blog\/author\/davekeith\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Quality service over money -","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/keithspecialty.com\/blog\/quality-service-over-money-thats-the-keith-specialty-store-difference\/","og_locale":"en_US","og_type":"article","og_title":"Quality service over money -","og_description":"That’s the Keith Specialty Store difference This past Saturday, I came into work shortly before closing time.  Jim, one of our guys, said “Business was pretty good today, but I talked one guy out of buying a pump and another guy from buying a furnace motor.” This would be about $500 in sales. Maybe in...Read More","og_url":"https:\/\/keithspecialty.com\/blog\/quality-service-over-money-thats-the-keith-specialty-store-difference\/","article_publisher":"https:\/\/www.facebook.com\/KeithSpecialty\/","article_published_time":"2018-03-09T21:20:59+00:00","article_modified_time":"2019-12-27T22:11:16+00:00","author":"Dave Keith","twitter_card":"summary_large_image","twitter_creator":"@keithspecialty","twitter_site":"@keithspecialty","twitter_misc":{"Written by":"Dave Keith","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/keithspecialty.com\/blog\/quality-service-over-money-thats-the-keith-specialty-store-difference\/#article","isPartOf":{"@id":"https:\/\/keithspecialty.com\/blog\/quality-service-over-money-thats-the-keith-specialty-store-difference\/"},"author":{"name":"Dave Keith","@id":"https:\/\/keithspecialty.com\/blog\/#\/schema\/person\/96d65398e56fac09a6360cad9dc82391"},"headline":"Quality service over money","datePublished":"2018-03-09T21:20:59+00:00","dateModified":"2019-12-27T22:11:16+00:00","mainEntityOfPage":{"@id":"https:\/\/keithspecialty.com\/blog\/quality-service-over-money-thats-the-keith-specialty-store-difference\/"},"wordCount":186,"publisher":{"@id":"https:\/\/keithspecialty.com\/blog\/#organization"},"articleSection":["About us"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/keithspecialty.com\/blog\/quality-service-over-money-thats-the-keith-specialty-store-difference\/","url":"https:\/\/keithspecialty.com\/blog\/quality-service-over-money-thats-the-keith-specialty-store-difference\/","name":"Quality service over money -","isPartOf":{"@id":"https:\/\/keithspecialty.com\/blog\/#website"},"datePublished":"2018-03-09T21:20:59+00:00","dateModified":"2019-12-27T22:11:16+00:00","breadcrumb":{"@id":"https:\/\/keithspecialty.com\/blog\/quality-service-over-money-thats-the-keith-specialty-store-difference\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/keithspecialty.com\/blog\/quality-service-over-money-thats-the-keith-specialty-store-difference\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/keithspecialty.com\/blog\/quality-service-over-money-thats-the-keith-specialty-store-difference\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/keithspecialty.com\/blog\/"},{"@type":"ListItem","position":2,"name":"Quality service over money"}]},{"@type":"WebSite","@id":"https:\/\/keithspecialty.com\/blog\/#website","url":"https:\/\/keithspecialty.com\/blog\/","name":"Keith Specialty Store - Information","description":"We provide help to do it yourself","publisher":{"@id":"https:\/\/keithspecialty.com\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/keithspecialty.com\/blog\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/keithspecialty.com\/blog\/#organization","name":"Keith Specialty Store","url":"https:\/\/keithspecialty.com\/blog\/","sameAs":["https:\/\/www.youtube.com\/user\/KeithSpecialtyStore","https:\/\/www.facebook.com\/KeithSpecialty\/","https:\/\/twitter.com\/keithspecialty"],"logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/keithspecialty.com\/blog\/#\/schema\/logo\/image\/","url":"https:\/\/keithspecialty.com\/blog\/wp-content\/uploads\/2019\/11\/logo-art-240x160.jpg","contentUrl":"https:\/\/keithspecialty.com\/blog\/wp-content\/uploads\/2019\/11\/logo-art-240x160.jpg","width":240,"height":160,"caption":"Keith Specialty Store"},"image":{"@id":"https:\/\/keithspecialty.com\/blog\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/keithspecialty.com\/blog\/#\/schema\/person\/96d65398e56fac09a6360cad9dc82391","name":"Dave Keith","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/keithspecialty.com\/blog\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/8946f24ac2f5e13d115382ae2db25f29?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/8946f24ac2f5e13d115382ae2db25f29?s=96&d=mm&r=g","caption":"Dave Keith"},"sameAs":["http:\/\/keithspecialty.com"],"url":"https:\/\/keithspecialty.com\/blog\/author\/davekeith\/"}]}},"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/keithspecialty.com\/blog\/wp-json\/wp\/v2\/posts\/577"}],"collection":[{"href":"https:\/\/keithspecialty.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/keithspecialty.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/keithspecialty.com\/blog\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/keithspecialty.com\/blog\/wp-json\/wp\/v2\/comments?post=577"}],"version-history":[{"count":2,"href":"https:\/\/keithspecialty.com\/blog\/wp-json\/wp\/v2\/posts\/577\/revisions"}],"predecessor-version":[{"id":635,"href":"https:\/\/keithspecialty.com\/blog\/wp-json\/wp\/v2\/posts\/577\/revisions\/635"}],"wp:attachment":[{"href":"https:\/\/keithspecialty.com\/blog\/wp-json\/wp\/v2\/media?parent=577"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/keithspecialty.com\/blog\/wp-json\/wp\/v2\/categories?post=577"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/keithspecialty.com\/blog\/wp-json\/wp\/v2\/tags?post=577"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}