Store - Reviews


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artist drawing of the store
average rating 100%
Eureka 03/11/2023
By Den
When I looked everywhere to find insulation replacement for the door of my 20 year old boiler, Keith’s was the only supplier that found one. Most of the others would not even bother to respond.
average rating 100%
Nozzles 02/08/2023
By Dday
I needed some nozzles for my Beckett burner.
I found the Keith Specialty site through a search & liked the way the site was laid out.
I sent them an email on a Friday,prior to actually ordering as it was important that if I ordered, they had them in stock, as sometimes online "in stock" isn't always updated on some sites.

I got a reply an hour later, saying they did in fact have plenty.

I replied I would contact them on Monday to place an order after I verified something with Beckett service in Ohio.

I did and called Keith Monday morning.
They took my order over the phone, super polite and laughed at my bad jokes.

Parts shipped out a few hours later & I have them here ready for install on Friday.

Excellent people, service & prices.

average rating 100%
Great parts and service! 01/16/2023
By KeithB
Keith Specialty (no relation) had the right part, a 5" pump coupling, to get my oil burner (37 years old) back up and running. They also gave me good advice on how to install it correctly. Plus they had the part in stock and shipped it out same day; very nice given the need for a working furnace during this cold weather (Jan 2023). Their excellent business will keep me coming back for all my HVAC needs!
average rating 100%
Highly Recommend 10/12/2022
By Jeremy
Exceptional customer service, great prices on quality parts and super fast shipping. What more could you ask for?
average rating 100%
Responsive and Helpful 03/24/2022
By Jeremy W
Good pricing; responsive, and honest. Due to shipping constraints used a different vendor local to me; but very much appreciated my experience shopping.
average rating 100%
Excellent Store and Staff 01/29/2022
By James Leferink
Our blower motor was beginning to make noise and was on its way out. We had the local HVAC company confirm this and quote a replacement, but it wasn't until we saw the quote that said it was going to be a few months before installation, I knew I had to take this on myself. It took a little research to find the proper motor, and the best price including shipping was from Keith Specialty. I ordered on a Saturday, and it shipped the following Wednesday (exceptional), and I was even able to add the proper capacitor afterward, as well as received a small refund (I overpaid on shipping)

All in all, my experience with Keith Specialty was overwhelmingly positive as I had never had to do this type of work before, and they put my nerves at ease whether or not my family would freeze up here in Ontario, Canada :)

Thank you Keith Specialty. James Leferink, Rockwood, ON, Canada
average rating 100%
fast response 01/15/2022
By Noel
Fast response to e-mail inquiry.
Found the part number and price of the part needed.
average rating 20%
Fraud Company 01/02/2022
I made order on 22 of November and never received my order.

After emailing them they replied that (My credit card did not process so we did not process the order. The credit card company should see that it didn't go through).

after I double checked with my credit card company they confirmed that the Money was transferred to there account.

I have all the emails between me and them and I have prove that the money went to there account.

Don't order from this company.

They will tell you that your money is not received yet and bla bla .... .

Mostly they are a fraud company.

Our responseThis customer’s attempt to place an order failed. This is the message from our card processor: “Time: Nov 22, 2021 10:38 AM Error code: 44 Error details: Time: 2021-11-22 10:38:17-0500 Error Number/Response Code: 44 Error: Address not Verified”. We provided this information to the customer. The customer failed to provide any evidence that we received payment. Regardless, the customer could call his credit card provider and have the charge removed. This has not happened. We are an A+ accredited business with the Better Business Bureau, and have been for years. Please see our many other 5-Star reviews. David Keith, President
average rating 100%
HVAC Parts 10/27/2021
By Charlene
Thanks for fast shipping. Looking forward to doing more business with you. I give you 5 Stars
average rating 100%
excellent 10/27/2021
By jeff
Never had next day delivery before your store is definitely. my store to shop now on thank you so very much