Quality service over money

That’s the Keith Specialty Store difference This past Saturday, I came into work shortly before closing time.  Jim, one of our guys, said “Business was pretty good today, but I talked one guy out of buying a pump and another guy from buying a furnace motor.” This would be about $500 in sales. Maybe in…

Why Use Proper Case?

Today’s world of text messaging, Face Book posts, Twitter tweets, and smart phones applications have many people using only lower case letters in their communications. This blog entry is to point out a problem that may convince you to use appropriate upper case when you fill in an order form. Consider the example:  “apt l06”….

Oil Burner Electrodes

Here is an answer to an often asked question.  Oil Burner Electrodes can vary from furnace to furnace and are not always obvious with the furnace burner and serial number as burners are sometimes exchanged by service professionals from the original.   Therefore the electrodes might have been changed and need to be matched with…

Estimated Shipping

Please be advised that our shopping cart estimates some products. These are mostly large items that require either freight delivery or can not be sized correctly shipping via UPS.  We try to set estimates to be close to what actual shipping costs are, but there are times where we just have to guess. When we…

Baseboard BTU’s

Often we are asked how many BTU’s are in a foot of baseboard heating. To answer this, the following must be considered:  is the baseboard heating system electric, steam or water?  For this post we limit it to hot water baseboard. Finding (1) the temperature and rate of the water passing through the baseboard, (2) the size of the copper tube…