KEITH SPECIALTY STORE
6791 Route 119 N,
Marion Center, PA 
15759-7216 U.S.A.
phone: +1 724-397-8838  
orders: +1 800-705-8838
fax: +1 724-397-2228
hours (ET): 8:00a-6:00p Monday-Friday, 
8:00a-3:00p Saturday

 

Follow us:

How to order and shipping/handling info

order via website

The internet shopping cart is our newest way to order.
This site's design makes use of features found in recent graphical web browsers supporting W3C technical standards including JavaScript1.4 and stylesheets. 

order via fax

Fax your order to us at +1 724-397-2228.
You can use our order form or fax us the item #, description, price, credit card, and shipping info.

order via e-mail

E-mail us at Sales at KeithSpecialty.com with the item #, description, price, credit card info, shipping info, etc.
Do not send attachments in e-mail, we will not open them.

order via mail

Print out our order form or mail us all the pertinent info.
Mail your order to:

order via phone

Phone us toll-free 1-800-705-8838 (for orders only), 8:00a to 5:30p Mon-Fri or 8:00a to 3:30p Saturday, USA Eastern time zone.
Be sure to have your credit card handy and our item numbers and prices ready.

order in person!

Still our favorite way! The web is great, but nothing compares to the face-to-face friendly service you get from our knowledgeable sales staff.
Yes, we do have a retail/wholesale store and we have been at this location since 1954.

Need directions? See the map to Keith Specialty Store.

Hours: 8:00a to 6:00p Monday-Friday, 8:00a-3:00p Saturday ET.
Closed: Sundays and major holidays.

back orders

When there is an inventory shortage, we do not back order items unless you specifically request it.
If you wish, we can hold your order until it can be shipped complete.
Back orders are normally not a problem as we have very few out-of-stock items at any given time.

what about sales tax?

Products shipped to any Pennsylvania address are charged 6% sales tax unless you send us a completed PA Sales Tax Exemption Formby fax or mail with your order.
Exemption form must be signed and dated, with the reason for exemption and your sales tax license number clearly legible.
Incomplete forms will be discarded and we must charge the sales tax.
PA sales tax must be charged on shipping and handling for orders which are taxable.
For tax purposes, the transaction will occur at our Marion Center store.
If you livein another state, you are responsible for complying with your state's laws.

shipping info

Our UPS shipping amount is based on weight with a minimum $11.00 charge.  Certain small items may be sent by U.S. Priority Mail for $5.15.

We charge you only the actual amount for shipping for large, heavy, or bulky items, or for delivery other than via UPS ground service.
We ship most orders within 24 hours, Monday thru Friday.

What we do not ship:These items must be picked up at our store in Marion Center, PA.

shipping destinations

Domestic (United States of America, U.S. territories & possessions, APO and FPO addresses):

We prefer to ship UPS ground service when possible. We will ship U.S. Postal Service if you request.
For faster service we can ship UPS 3-day Select, UPS 2nd day air, or UPS next day air.

Some items we sell are too large for UPS or U.S.P.S. If your order has to be shipped by a trucking company, we willnotify you of freight charges before processing your order.

Canada:

We ship UPS Worldwide Express (next day air), UPS Worldwide Expedited, U.S.P.S. priority mail, and UPS standard (ground service).

International:

We ship International Priority Mail, UPS Worldwide Expedited, UPS Worldwide Express, and DHL Express.

payments PayPalVisaMastercardDiscover CardAmerican Expressmoney orderUS currency in person

We accept PayPal, Visa, MasterCard, Discover Card, and American Express. PayPal allows you to directly debit your checking account.
We also accept moneyorders and checks (allow 2 weeks to clear). Of course, if you come in person, we still take cash.

If paying by check or money order, please call +1 800-705-8838 (in the USA) first so we can determine the shipping charge for you.

All payments must be in U.S. currency only. Sorry, we do not ship COD.

We accept payment by bank wire transfer.  Please contact us for instructions. 

Orders outside of the U.S. and Canada must be paid by wire transfer.

order confirmation

No email is sent at the time your order is placed. We process your order usually within one business day (M-F) and e-mail a confirmation to you.  This email contains either your tracking number or information about shipping your order including shipping charges, sales tax (if applicable), outof stock items and the total amount.  We cannot be responsible for you not being informed if the email address you provide isincorrect, your spam filter stops our email from being delivered, or you do not read the message.